

Although some features may not work right under Snow Leopard - I haven’t encountered any of those features - there’s no other reason I shouldn’t be able to continue to use my 2007 version on that version of the OS.There’s no reason (other than that misinformation) that the QuickBooks support folks shouldn’t have been able to help me re-register my 2007 version for Snow Leopard.Apparently there’s quite a bit of misinformation within his sales and support teams. Update: Sometimes I forget who reads this blog and my Twitter posts! A few hours after posting the above I got a call from an apologetic product manager at Intuit. But the support people quoted me $159 so when I called Sales I held them to that price and they approved it. P.s.: Officially, there’s no “upgrade” price for QuickBooks for Mac 2010. I sure wish I knew of a viable alternative to QuickBooks for Mac that was suitable for a small non-profit. There are a lot of apps and vendors whose software I find annoying (eg, Adobe), but none are as sleazy as Intuit. Again: the app runs fine it just thinks it’s unregistered and therefore stops after 15 executions. Let’s be honest here: If Intuit wanted to support its customers, they’d send out a fix to their registration program so that people who needed to re-install under an upgraded OS could so so. And none of these programs died just because I replaced the logic board. Heck, even that stuff from sleazy Adobe still works. I’m still running an antique version of Microsoft Office. I can count on a few fingers the software that forces me to buy a new version when upgrading the OS. The only choice: Upgrade to QuickBooks 2010. Only problem: Their registration program won’t run under SnowLeopard (OS X 10.6). When it came back, QuickBooks decided I was using an unregistered copy of the software and asked me to register. A few weeks ago I sent my Mac out for repairs and they had to replace the main logic board. Here at the non-profit Conversations Network we’ve been using QuickBooks for Mac 2007 since…2007.
